Fade Fashions – Return & Refund Policy

At Fade Fashions, customer satisfaction is our priority. Due to the hygienic nature of skincare products, certain conditions apply.

Returns

Returns are accepted only if:

• The product received is damaged.

• The wrong product was delivered.

• The product is missing from your order.

Requests must be made within 48 hours of delivery and should include clear photos or videos of the product and packaging.

Non-Returnable Items

Returns will not be accepted for:

• Opened or used products.

• Products damaged due to misuse.

• Change of mind.

• Allergic reactions or personal skin sensitivity, as individual skin responses may vary.

Refunds

Once your return request is approved and the returned item is inspected, your refund will be processed.

Refunds are generally issued within 5–7 business days to the original payment method.

Replacement

Where applicable, we may offer a replacement instead of a refund for damaged or incorrect products.

Return Shipping

If the return is approved due to our error, Fade Fashions will arrange or reimburse the return shipping costs where applicable.

Contact Us

To initiate a return or refund request, please contact our customer support with your order number and supporting photos.